EG Fuel Card FAQs
There are three requirements to apply for an EG Fuel Card.
- An ABN and Business Name
- Vehicle Registration Number and
- Driver’s full name
You can set up the EG Fuel Card to purchase:
- Fuel and Oil Only and /or
- In shop items
In addition, fuel type restrictions can be set specific to each EG Fuel Card providing total control over your EG Fuel Card spend.
PINs are mandatory for the EG Fuel Card, in addition transaction controls and limits can be applied to each EG Fuel Card or across your EG Fuel Card account.
EG Fuel Cards can be cancelled or replaced by logging into EG Fuel Card Online (click here) or by calling us on 1300 012 703 24/7, 365 days per year.
If you have forgotten your PIN, your PIN can be reset only through EG Fuel Card Online (Click Here).
Your EG Fuel Card invoice will be sent to you based on your nominated preferences at the start of each month. Payment is due on the x of each month.
EG accepts the following payment methods.
- Credit Card, Visa Mastercard and AMEX – surcharges apply
- EFT and
- Direct Debit
Yes surcharges apply to all credit card payments. EFT and direct debit are free of charge.
For a full list of fees, please see the EG Fuel Card fee schedule (click here)
If you do not pay your invoice in full by the due date, we may charge you late payment fees.
If you cannot pay your invoice by the due date, please call us immediately on 1300 012 701.
For a full list of fees, please see the EG Fuel Card fee schedule (click here)
Please ensure that you do not exceed your credit limit on your EG Fuel Card account.
We may charge you an over the limit and your EG Fuel Card account maybe suspended.
Please call us immediately on 1300 012 703.
For a full list of fees, please see the EG Fuel Card fee schedule (click here)
For a full list of fees, please see the fee schedule.
EG Fuel Card Online is the easiest way to manage your EG Fuel Card account.
To access EG Fuel Card Online for the first time, please enter your username (your email address provided when signing up) and click reset your password.
You will receive an email on how to access your EG Fuel Card Online.
Otherwise please call us 1300 012 701.